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2019

7 blockchain mistakes and how to avoid them

The blockchain industry is still something of a wild west, with many cloud service offerings and a large universe of platforms that can vary greatly in their capabilities. So enterprises should beware jumping to conclusions about the technology. By Lucas Mearian Companies are still cautiously dipping their toes into the blockchain trough, hoping to discover […]

2019

Why we shouldn’t let AI write for us

Artificial intelligence will benefit business in myriad ways. But AI that writes for us should be rejected completely. By Mike Elgan Machines are getting better at writing. They can finish our sentences. They can reply to our emails. They can write news reports and even novels. But just because they can doesn’t mean they should. […]

2019

Digital transformation brings IT and LOB together

CIOs have an opportunity to shrink the distance between technology and line of business as IT takes a leadership role with digital business initiatives. By Beth Stackpole With IT leading digital business initiatives, the longstanding delta between technology and line of business (LOB) is shrinking as collaboration and cross pollination of strategic expertise becomes the […]

2019

Network monitoring in the multi-cloud era

Most enterprises now use two or more cloud service providers, and 35% use up to five monitoring tools to keep tabs on hybrid cloud and multi-cloud environments. What’s the best approach to full network visibility? By Stacy Collett Network monitoring in the enterprise has never been easy. Even before organizations began moving software and infrastructure […]

2019

Here’s how tech leaders can reform software-defined datacenter networks in 2019

Developments in cloud services, security, containers and white-box switches can make a positive impact for software-defined data-center networks in the coming year. By Lee Doyle To help IT pros attain top performance for their software-defined data-center networks (SDDCN), we have identified 10 crucial technology areas to watch and evaluate during 2019. SDDCN performance requires advanced […]

2019

How and where to use serverless computing

Serverless computing is designed to automate infrastructure provisioning and eliminate the burden of server management. By Bob Violino Is your organization ready to go serverless? The trend toward serverless computing is clearly on the rise, but that doesn’t mean it works ideally for every scenario or organization. Serverless computing is a software architecture model in which […]

2019

The 11 biggest issues IT faces today

From securing IoT to retraining IT talent to finding new revenue streams, CIOs have more than their share of concerns keeping them up at night. By Paul Heltzel. Each year we talk with tech leaders about the biggest problems they’ll face in the near future, and we’re starting to see some subtle and not-so-subtle shifts […]

2019

10 must-have skills for ITSM pros

If you work in IT service management, these are the 10 skills you’ll need in order to be successful in the years ahead. By Sarah K. White New technologies like machine learning, cloud computing and IoT are changing how businesses serve clients and customers. Deploying these technologies in an IT service management (ITSM) environment can […]

2019

Data science and AI predictions for 2019

Data science became the highest-paid IT profession in 2018, and the field is set for further growth in 2019 as the tools and techniques become more accessible and AI moves from hype to practical use cases. By Tom Macaulay A recent Deloitte survey estimated 57 percent of businesses are increasing spending in AI as organizations start to […]

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