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Services expertise imparts us an edge in the discussions with the enterprise customers, says Rajesh Mathkar and Thomas Cherian at Wysetek Systems Technologists.

Wysetek Systems Technologists has been keeping a dedicated focus on providing IT services for enterprises and large enterprises across India in the past couple of years.

The journey in the past twelve months for your services business especially for professional services at Wysetek has been excellent.

Mumbai headquartered Wysetek more than doubled its services revenues in 2017.

“Our revenues in services business for 2017 has more than doubled than in 2016. We executed some prestigious IT projects across various verticals which included services delivery to the enterprises too,” said Rajesh Mathkar, Director, Wysetek Systems Technologists. We also enhanced their services team and further upgraded skillsets of the services team, he adds.

In 2017, Wysetek won the awards of Trend Micro Best Professional Service Partner India and VMware Best Professional service partner for APJ region.

Wysetek offers services mainly around Virtualization & Private Cloud and Security – Firewall, APT, DDOS, WAF Implementation for enterprise clients and their IT infrastructure. There is the entire gamut of generic IT System Integration related services for the enterprises too.

A typical enterprise CIO is looking for a well-qualified, skilled; certified services partner who can completely take over his concerns and worries of his or her IT infra. “Unfortunately there are not too many qualified service providers that fit the bill. Wysetek through its technical expertise and domain knowledge, experience over two and half decades, time tested delivery methodologies & skilled service team maintains a very high level of service delivery standards,”says Thomas Cherian, Director, Wysetek Systems Technologists.

Wysetek has created a separate services team for services business which encompasses two divisions – SI and TSD – headed by 2 senior managers. “Within these divisions, we have sub-divisions / groups like Project Management/ Field Services/ FMS etcetera. They are backed by a helpdesk and NOC. Also there are dedicated HR resources for recruitment and training purposes,” says Thomas.

There are key benefits of elevating as a services provider besides for a systems integrator company like Wysetek. “Services helps us and our team get better confidence and an edge in the discussions with the enterprise customers. The tech OEMs get more comfortable with our alliance and focus on IT services helps internally to motivate and retain talent,” says Rajesh.

Wysetek with Pan India presence across various states and cities of India has been a ISO certified technology company with more than two decades of experience as a service provider. The company offers solutions and services catering to varying requirements for enterprises in the verticals of BFSI, Pharma, PSU’s, ITeS.

Besides professional services, System Integration holds lot of promise with the emergence of cloud. Hyper convergence will give rise to a lot of new services or a modified version of traditional services has emerged – AD integration as an example. Backup for SMEs that will also consider cloud workloads.
Wysetek expects technology OEMs for a good handholding with their channel ecosystem with respect to services business should have much more training programs and also share their services IP.

Three priorities or initiatives to grow services business more in 2018 includes Enterprise Security Services, Hyper convergence and Private clouds and Data Protection “More than twenty percent of the overall revenues for Wysetek emerges from services business. We intend to increase it to thirty to thirty five percent in the next two years,” says Rajesh at Wysetek Systems Technologists.