+022-49185900 info@wysetek.com

IT Infrastructure Management Services (Facilities Management Services) provided by Wysetek involves an effective combination of people, process, and tools to ensure that the customer’s IT infrastructure is always up and running. We ensure that the customer’s equipment are in optimum operational condition and the services are delivered in a prompt and organized manner. We offer both, OnSite Management Services and Remote Management Services.

Our IT Infrastructure Management Services include complete planning, reporting, escalations and management of complete IT Infrastructure.
Our facility management services comprise of:

  • AMC of Hardware, Network and Software Infrastructure as a customized service
  • Resident Engineer
  • Server Management Services
  • Network Management Services
  • Email Configuration Management Services
  • IT Security and Firewall Management Services
  • Vendor Management
  • Asset Management Services
  • Customer Helpdesk for on-phone guidance
  • Antivirus Support
  • Patch Management
  • Data Backup & Restore service

Salient Features of our Facility Management Services

  • Microsoft and Cisco Certified Engineers
  • Flexible “hybrid” model of delivering ITMS
  • Single point accountability
  • IT automated process
  • Greater control over IT
  • Advanced Monitoring & Auto Remediation
  • Wider Support Window – 24x7x365
  • Smarter SOWs & SLAs