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How and where to use serverless computing

Serverless computing is designed to automate infrastructure provisioning and eliminate the burden of server management. By Bob Violino Is your organization ready to go serverless? The trend toward serverless computing is clearly on the rise, but that doesn’t mean it...

10 must-have skills for ITSM pros

If you work in IT service management, these are the 10 skills you’ll need in order to be successful in the years ahead. By Sarah K. White New technologies like machine learning, cloud computing and IoT are changing how businesses serve clients and customers. Deploying...

The 11 biggest issues IT faces today

From securing IoT to retraining IT talent to finding new revenue streams, CIOs have more than their share of concerns keeping them up at night. By Paul Heltzel. Each year we talk with tech leaders about the biggest problems they’ll face in the near future, and we’re...

Data science and AI predictions for 2019

Data science became the highest-paid IT profession in 2018, and the field is set for further growth in 2019 as the tools and techniques become more accessible and AI moves from hype to practical use cases. By Tom Macaulay A recent Deloitte survey estimated 57...

Banking technology trends for 2019

While 2018 promised to bring in a new era of digital banking with the introduction of open banking and PSD2 regulations, the reality is a landscape that looks much the same, with very few needle-moving developments. By Scott Carey It is still early days though, and...